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PH HSBC Cardholder Dispute Form 2013-2025 free printable template

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FACSIMILE COVER SHEET The Hong Kong and Shanghai Banking Corporation Limited 7/F HSBC Center 3058 Fifth Avenue West Bonifacio Global City 1634 Lagoon City CARDHOLDER DISPUTE FORM Attention: Fax
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How to fill out hsbc credit card dispute form

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How to fill out PH HSBC Cardholder Dispute Form

01
Start by downloading the PH HSBC Cardholder Dispute Form from the HSBC website or obtain a physical copy from a local branch.
02
Fill in your personal details such as your name, card number, and contact information at the top of the form.
03
Specify the transaction in dispute by providing the transaction date, amount, and merchant name.
04
Clearly state the reason for your dispute in the designated section, providing as much detail as possible.
05
Attach any supporting documentation, such as receipts, statements, or correspondence related to the dispute.
06
Review the form for accuracy and completeness before signing and dating it at the bottom.
07
Submit the completed form via mail to the address provided on the form or deliver it in person to an HSBC branch.

Who needs PH HSBC Cardholder Dispute Form?

01
Anyone who is a cardholder of an HSBC credit or debit card in the Philippines and wishes to dispute a transaction charged to their account.
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For inquiries or complaints, please call HSBC's Customer Service at (02) 8858-0000 or (02)7976-8000 from Metro Manila, +1-800-1-888-8555 PLDT domestic toll-free, (International Access Code) + 800-100-85-800 international toll-free for selected countries/regions, or talk to us through Chat by clicking on the icon at the
Log in to Online Banking and select the account with the transaction you'd like to dispute. 2. Select the transaction, then select the Dispute this transaction link and follow the instructions. Once your claim has been submitted, you can check the status of your claim in the mobile app or on your computer.
A dispute occurs when a cardholder contacts their card issuing bank and demands to have their money returned. Disputes are a feature of the Visa, Mastercard and American Express card networks intended to protect cardholders from fraudulent activity.
Fraudulent charges: Call your credit card issuer, ask it to remove the charges and request a new card. Billing errors: Contact the merchant first to try to resolve the issue, then reach out to your credit card issuer to dispute the charge if you're unable to resolve it directly.
The Federal Reserve urges you to file a complaint if you think a bank has been unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation. You can file a complaint online through the Federal Reserve's Consumer Complaint Form.
A chargeback is a way for HSBC to try and recover your money in the event something goes wrong.

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The PH HSBC Cardholder Dispute Form is a document that allows cardholders to formally dispute transactions on their HSBC credit or debit card statements.
Any HSBC cardholder who notices unauthorized, fraudulent, or erroneous transactions on their account statements is required to file the PH HSBC Cardholder Dispute Form.
To fill out the PH HSBC Cardholder Dispute Form, cardholders should provide their personal information, account details, transaction details that are being disputed, and any relevant documentation to support their claim.
The purpose of the PH HSBC Cardholder Dispute Form is to facilitate the process of resolving disputes related to unauthorized or incorrect transactions by allowing cardholders to formally report and explain their concerns.
The information that must be reported on the PH HSBC Cardholder Dispute Form includes the cardholder's name, card number, transaction date, transaction amount, description of the dispute, and any additional evidence related to the disputed transaction.
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